Employment Opportunities

We are currently looking to fill the following positions:

Customer Service/Administrative - Downtown Boston - Part Time

Requirements
-1 year of inbound phone experience
-Highly organized and timely
-Pleasant demeanor
-Ability to take responsibility and resolve problems as they come up.

Responsibilities
-Answer inbound calls and book appointments
-Contact field technicians and coordinate dispatch assignments
-Making weekly deposits and general office work

Senior Field Technician - Boston Metro West (95 Belt)

Requirements

MINIMUM of 2 years in the IT industry
A+,Network+, MCP, MCDST certifications preferred
At least 100 service calls
Associates Degree Preferred
Excellent Customer service skills
Ability to think on your feet and adapt to new situations without supervision
Ability to see problems through to completion
Desire to grow technically and tackle new problems

Responsibilities
-Travel to Customer sites and resolve software/hardware issues in Windows-based environments
-Perform wireless network setups
-Removing spyware, viruses and system tuning
-Purchasing assistance and making hardware recommendations

For more information, please click here to contact us or call 617-861-9133