Instant Remote Support

Need help right away, or for something quick? We Can Help!

PC DIAGNOSTIC - $XX.XX

Are you concerned something’s wrong with your computer? This remote service is administered by a certified online technician, and includes a comprehensive PC diagnostic to identify problem areas and causes of common symptoms. Includes recommendations for repair.

  • Manually scan system files
  • Review anti-spyware/virus applications and identify issues
  • Review of known Windows issues and disk problems

 

SOLVE MY PROBLEM - $XX.XX

Let our expert expert technicians solve a single problem. For a flat fee, our remote service technicians can help diagnose and correct a problem. This service includes assistance for one of the following items:

  • Spyware and virus removal
  • Troubleshooting and problem resolution
  • Frequent error messages
  • Persistent pop-ups
  • Application or system crashes
  • Periodic rebooting
  • Configuring a wireless network to work with up to two computers, or a computer and a wireless printer.
  • Diagnosing operating system problems

All devices and software need to be present at time of service. Server support is not included.

 

PC TUNE-UP - $XX.XX

A complete PC Tune-Up at the click of a mouse! A certified online technician uses our broadest collection of tools to speed up your computer and protect against risks, ensuring your computer is running at peak performance!

  • Scans, identifies and removes spyware and viruses
  • Updates anti-spyware and anti-virus definitions and software
  • Clears out Temporary and Start-up files
  • Configures Windows updates
  • Conducts PC optimization and removes unnecessary processes
  • System Defrag